Shipping policy

SHIPPING POLICY

HOW MUCH DOES SHIPPING COST?

Shipping cost may vary by items. PROCESSING TIME As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order. Estimated Delivery As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 5-7 days delivery. If your order hasn’t arrived in the estimated delivery times, please contact our support team at support@kimssignaturebeautyandaccessor.com If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase. (This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries). RETURNS AND REFUND GUARANTEE For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap. All returns must be in its original packaging and condition and also be made within 15 days of the delivery date

All other returns must be approved by contacting customer service at kimberly@kimssignaturebeauty.com

Attention: There will be a 30% restocking fee and customer paid return shipping on non-qualifying purchase returns. Contact customer service for additional information if needed.